Offer and privacy policy

Public offer

This document is a public offer (proposal) of the online store https://mementos.pro/ for the sale of goods.

1. General Provisions

1.1. This public offer (hereinafter referred to as the Offer) is an official offer by Limited Liability Company "Garant" (LLC "Garant") to any individual to enter into a retail purchase and sale agreement with the user for goods on the Site remotely under the conditions specified in this Agreement and contains all essential terms of the Offer.

1.2. The Buyer’s order of goods posted on the Site means that the Buyer agrees with all the terms of this Offer, the Privacy Policy and the User Agreement.

1.3. The site has the right to make changes to the Offer without notifying the Buyer.

1.4. The validity period of the Offer is unlimited, unless otherwise indicated on the Site.

1.5. The Site provides the Buyer with complete and reliable information about the product/services, including information about the main consumer properties of the product on the Site in the product card.

2. Subject of the Offer

2.1. Limited Liability Company "Garant" (LLC "Garant") undertakes to transfer to the Buyer goods intended for personal, family, home or other use not related to business activities, on the basis of placed Orders, and the Buyer undertakes to accept and pay for the Goods on the terms of this Offers.

2.2. The name, price, quantity of goods, as well as other necessary conditions of the Offer are determined on the basis of the information provided by the Buyer when placing an order.

2.3. The ownership of the ordered goods passes to the Buyer from the moment of actual transfer of the goods to the Buyer and payment by the latter of the full cost of the goods. The risk of accidental loss or damage to the goods passes to the Buyer from the moment the goods are actually transferred to the Buyer.

3. Cost of goods/services

2.1. Prices for goods are determined by the Seller unilaterally and indisputably and are indicated on the pages of the online store located at the Internet address https://mementos.pro/.

2.2. The price of the goods is indicated in rubles of the Russian Federation.

2.3. The final price of the product is determined by the sequential effect of discounts on the price of the product in the following order:

• Promotional discount
• Discount using promo code
• Regular Customer Discount

2.4. Payments between the Site and the Buyer for goods are made in the ways indicated on the Site in the section -Shipping and payment.

4. Moment of conclusion of the Offer

4.1. Acceptance of this Offer (agreement) is the Buyer placing an order for goods on the website https://mementos.pro/ in accordance with the terms of this Offer.

4.2. By accepting this Offer, the Buyer agrees that:

• registration data (including personal data) was provided by him voluntarily;
• registration data (including personal data) is transmitted electronically via Internet communication channels;
• registration data (including personal data) is transferred to the Site for the purposes specified in this Offer, the Privacy Policy, the User Agreement and can be transferred to third parties for the purposes specified in this Offer;
• registration data (including personal data) can be used by the Site to promote goods and services by making direct contacts with the Buyer using communication channels;
• for the purpose of additional protection against fraudulent activities, the registration data specified by the Buyer (including personal data) may be transferred to the bank that carries out transactions for payment of placed orders;
• The consent given by the Buyer to the processing of his registration data (including personal data) is unlimited and can be revoked by the Buyer or his legal representative by submitting a written application submitted to the Site.

5. Return of goods and funds

5.1. Return of goods is carried out in accordance with the Law of the Russian Federation "On the Protection of Consumer Rights".

5.2. Refunds are made by returning the cost of the paid item to a bank card or by postal transfer.

6. Delivery of goods

6.1. Delivery of the goods to the Buyer is carried out within the time limits agreed upon by the Parties upon confirmation of the order by an employee of the Site.

6.2. When delivering goods by courier, the Buyer puts his signature in the delivery register opposite those items of goods that the Buyer purchased. This signature confirms that the Buyer has no complaints about the packaging of the goods, the quantity and appearance of the goods.

6.3. After receiving the goods, claims regarding the quantity, completeness and type of goods will not be accepted.

7. Validity period of the Offer

7.1. This Offer comes into force from the moment of its acceptance by the Buyer, and is valid until the acceptance of the public Offer is withdrawn.

8. Additional terms

8.1. The Site has the right to assign or otherwise transfer its rights and obligations arising from its relationship with the Buyer to third parties.

8.2. The site and the services provided may be temporarily partially or completely unavailable due to maintenance or other work, or for any other technical reasons. The Site's technical service has the right to periodically carry out necessary preventive or other work with or without prior notification to Buyers.

8.3. The provisions of Russian legislation apply to the relationship between the Buyer and the Site.

8.4. If any questions or complaints arise from the Buyer, he must contact the Site by telephone or other accessible means. The parties will try to resolve all disputes that arise through negotiations; if no agreement is reached, the dispute will be referred to a judicial authority in accordance with the current legislation of the Russian Federation.

8.5. Recognition by a court of the invalidity of any provision of this Agreement does not entail the invalidity of the remaining provisions.

9. Site details

Company name

Full name

Limited Liability Company "Garant"

abbreviated name

LLC "Garant"

Registration information

Legal address

344002, Rostov-on-Don, Leninsky district, Turgenevskaya st., 39/42a, Liter V, room. No. 2,3

Actual address

344002, Rostov-on-Don, Leninsky district, Turgenevskaya st., 39/42a, Liter V, room. No. 2,3

Mailing address

344002, Rostov-on-Don, Leninsky district, Turgenevskaya st., 39/42a, Liter V, room. No. 2,3

TIN -6164302315

checkpoint -616401001

Payee's bank -South-West Bank of Sberbank of Russia

Checking account -40702810252090003292

Correspondent account -30101810600000000602

BIC -046015602

OKPO -616401001

OGRN -1116154001040

Privacy Policy

This document "Privacy Policy" (hereinafter referred to as the "Policy") represents the rules for the use of personal information by the website https://mementos.pro/ [Limited Liability Company "Garant" (LLC "Garant")] (hereinafter referred to as the Operator) The User, which the Operator, including all persons included in the same group with the Operator, can obtain about the User during his use of any of the sites, services, services, programs, products or services of the Operator (hereinafter referred to as the Site) and during the execution by the Operator of any agreements and agreements with the User. The User’s consent to the Policy, expressed by him within the framework of relations with one of the listed persons, applies to all other listed persons.

Use of the Site means the User’s unconditional consent to this Policy and the conditions for processing his personal information specified therein; in case of disagreement with these conditions, the User must refrain from using the Site.

1. General policy provisions

1.1. This Privacy Policy is an integral part of the Public Offer (hereinafter referred to as the “Offer”), posted and/or accessible on the Internet at: https://mementos.pro/page/oferta, as well as other agreements concluded with the User, when expressly provided for by their terms and conditions.

1.2. This Policy is drawn up in accordance with the Federal Law "On Personal Data" No. 152-FZ dated July 27, 2006, as well as other regulations of the Russian Federation in the field of protection and processing of personal data and applies to all personal data that the Operator may receive from the User who is a party to a civil contract.

1.3. The operator has the right to make changes to this Policy. When changes are made, the date of the last update of the edition is indicated in the title of the Policy. The new version of the Policy comes into force from the moment it is posted on the website, unless otherwise provided by the new version of the Policy.

1.4. This Policy, including the interpretation of its provisions and the procedure for adoption, execution, amendment and termination, is subject to the laws of the Russian Federation.

2. Personal information of Users processed by the Site

2.1. Personal information in this Policy means:

2.1.1. Information provided by the User independently during registration (creating an account) or in the process of using the Site, including the User’s personal data, including personal data transferred using the Sber ID service (functional of Sberbank of Russia PJSC for the transfer of the User’s personal data, provided for the purpose of authentication of the User and auto-filling of data about the User on the Site). Information required to be provided by the Site is marked in a special way. Other information is provided by the User at his discretion;

2.1.2. Data that is automatically transmitted to the Site during their use using software installed on the User’s device, including IP address, cookie data, information about the User’s browser (or other program through which the Site is accessed), technical characteristics of the equipment and software used by the User, date and time of access to the Site, addresses of the requested pages and other similar information;

2.1.3. Other information about the User, the processing of which is provided for in the terms of use of the Site.

2.2. This Policy applies only to information processed during the use of the Site. The Site does not control and is not responsible for the processing of information by third party sites, which the User can access via links available on the Site.

2.3. The site does not verify the accuracy of the personal information provided by the User and does not have the ability to assess his legal capacity.

3. Purposes of processing personal information of Users

3.1. The site collects and stores only that personal information that is necessary to provide services or fulfill agreements and contracts with the User, except in cases where the law provides for mandatory storage of personal information for a period specified by law.

3.2. The Site processes the User’s personal information for the following purposes:

3.2.1. Identification of the party within the framework of services, agreements and contracts with the Site;

2.2.2. Providing the User with personalized services and services, as well as execution of agreements and contracts;

2.2.3. Sending notifications, requests and information regarding the use of the Site, execution of agreements and contracts, as well as processing requests and applications from the User;

2.2.4. Improving the quality of the Site, its ease of use for the User, developing new services;

2.2.5. Targeting of advertising materials;

2.2.6. Conducting statistical and other studies based on anonymized data.

4. Conditions for processing personal information of Users and its transfer to third parties

4.1. With regard to the User's personal information, its confidentiality is maintained, except in cases where the User voluntarily provides information about himself for general access to an unlimited number of persons.

4.2. The site has the right to transfer the User’s personal information to third parties in the following cases:

4.3.1. The user has expressed consent to such actions;

4.3.2. The transfer is necessary for the User to use a certain service or to fulfill a certain agreement or contract with the User;

4.3.3. The transfer is necessary for the functioning and performance of the Site itself;

4.3.4. The transfer is provided for by Russian or other applicable legislation within the framework of the procedure established by law;

4.3.5. Such a transfer occurs as part of the sale or other transfer of a business (in whole or in part), and all obligations to comply with the terms of this Policy in relation to the personal information received by him are transferred to the acquirer;

4.3.6. In order to ensure the possibility of protecting the rights and legitimate interests of the Site or third parties in cases where the User violates the User Agreement of the Site, this Policy, or documents containing the terms of use of specific services.

4.3.7. As a result of processing the User's personal information by depersonalizing it, anonymized statistical data was obtained, which is transferred to a third party to conduct research, perform work or provide services on behalf of the Site.

5. Change and deletion of personal information. Mandatory data storage

5.1. The user can change (update, supplement) the personal information provided by him or part of it at any time by contacting the Site using the contact information in section 9. “Contacts”.

5.2. The rights provided for in clause 5.1. of this Policy may be limited in accordance with legal requirements. For example, such restrictions may provide for the obligation of the Site to retain information changed or deleted by the User for a period established by law, and to transfer such information in accordance with the legally established procedure to a government agency.

6. Processing of personal information using Cookies and counters

6.1. Cookies transmitted by the Site to the User's equipment and the User's equipment to the Site may be used by the Site to provide the User with personalized services, to target advertising that is shown to the User, for statistical and research purposes, and to improve the Site.

6.2. The user understands that the equipment and software used by him to visit sites on the Internet may have the function of prohibiting operations with cookies (for any sites or for specific sites), as well as deleting previously received cookies.

6.3. Yandex has the right to establish that the provision of a certain service or service is possible only on the condition that the acceptance and receipt of cookies is permitted by the User.

6.4. The structure of the cookie, its content and technical parameters are determined by the Site and may be changed without prior notice to the User.

6.5. Counters placed by the Site can be used to analyze the User's cookies, to collect and process statistical information about the use of the Site, as well as to ensure the performance of the Site as a whole or their individual functions in particular. The technical parameters of the meters are determined by the Site and may be changed without prior notice to the User.

7. Protection of the User’s personal information

7.1. The site takes necessary and sufficient organizational and technical measures to protect the User’s personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other unlawful actions of third parties with it.

8. Changes to the Privacy Policy

8.1. The site has the right to make changes to this Privacy Policy. When changes are made to the current edition, the date of the last update is indicated. The new version of the Policy comes into force from the moment it is posted, unless otherwise provided by the new version of the Policy. The current edition is constantly available on the page at https://mementos.pro/page/oferta.

9. Contacts and questions regarding personal data

9.1. The User has the right to send all suggestions, questions, requests and other requests regarding this Policy and the use of his personal data to the Site:

• by email: ooogarant2011@mail.ru
• at postal address: 344002, Rostov-on-Don, Turgenevskaya st., 39/42a, Liter B, room. No. 2,3

Publication date: 11/20/2023